Content Moderation

Growing Presence of Content Moderation

Content Moderation refers to the act of checking user-generated content against a standardized set of guidelines to validate if the content is suitable to be posted online. By moderating inappropriate content online, innocent users can be safeguarded from viewing or experiencing disturbing, malicious or inappropriate content. According to a recent study, the global market for content moderation solutions was $7.9 Bn (USD) in 2020. The rise in content generated by users across platforms is expected to push the value of the global market for content moderation solutions to $32 Bn (USD) by 2031.

Teleperformance India’s Content Moderation Advantage

Expert content moderation teams

Combination of technology with human understanding

Core values that protect your company and your users from fraudulent content

Line of defense against malicious posts

Used to stop harassment, hate speech, and cyber-bullying

Remove low-quality images or videos that negatively impact user engagement

Customized solutions delivered globally, across all industry sectors

Online content monitoring

Risk management

Safeguard user authenticity to guarantee integrity

SPEAKS FOR OUR PERFORMANCE STANDARDS

Everest Group recognizes Teleperformance as a Trust and Safety leader

OUR REPUTATION as for Content Moderation Services in India

High Res Peak 2021 Trust And Safety Content Moderation Services For Teleperformance (1)

Simplified integration of a self-enhancing, intelligent, content moderation toolkit into your existing platforms and technology ecosystem.

Our best-in-class technology for content moderation services in India with the largest geo footprint and our expert native language speakers, efficiently implement the required level of content oversight.

Our Trust and Safety Training Academy guarantees functional expertise and employee well-being.

Flexibility in scaling operations based on seasonality or change in volume trends.

Leverage our multilingual interaction experts to project a presence across multiple channels in India.

Are you looking for Automated Content Moderation in India?

TP India’s Service Expertise

Teleperformance India’s content moderation teams have worked in a wide variety of workstreams that include review of texts, images, videos, websites, payments, and platform content pages. Our teams use cultural & linguistic nuances, technical know-how, problem-solving skills, and user insights to keep the platforms safe for users while improving also Machine Learning algorithms.

decrease in negative mentions

increase in brand reputation

increase in positive brand sentiment

A Trusted Partner for Your Content Moderation Needs

Are you looking for Content Moderation Outsourcing in India? We, at Teleperformance, are trusted with billions of unique interactions worldwide. Our content moderation services are increasing in popularity due to our renown as a Trust and Safety leader, as recognized by the Everest Group, and our capability to provide customized and accurate solutions.

We are trusted with billions of unique interactions worldwide.

Teleperformance India is the designated Center of Excellence for Back-Office Outsourcing Services and Transformation Solutions for seamless Customer Engagement powered by Robotics, Artificial Intelligence and Advanced Analytics.

Want to connect with us? Contact us: connect@teleperformance.com

Gurugram: +91 124 422 1050

Mumbai: +91 22 6677 6000

 

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